OTR Fleetworx ("we," "us," or "our") operates out of 2377 US-78, Moody, AL 35004. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
Information you provide directly: When you fill out our contact form, call us, or request service, we may collect your name, phone number, email address, vehicle information, and details about the service you need.
Information collected automatically: When you visit our website, we may collect your IP address, browser type, device information, pages visited, and referring URL through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your service inquiries, schedule and perform repairs, communicate with you about your vehicle, send appointment reminders or follow-ups, improve our website and services, and comply with legal obligations.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business (such as our CRM platform, email service, or payment processor), and when required by law or to protect our legal rights.
Cookies & Tracking
Our website may use cookies, pixels, and analytics tools (such as Google Analytics and Facebook Pixel) to understand how visitors use our site and to measure the effectiveness of our advertising. You can control cookie preferences through your browser settings.
Third-Party Advertising
We may use third-party advertising platforms including Google Ads and Meta (Facebook/Instagram) to reach potential customers. These platforms may use cookies and tracking technologies to serve relevant ads based on your browsing activity. You can opt out of personalized advertising through your platform settings or by visiting aboutads.info/choices.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you no longer wish to receive communications from us, you can opt out by replying "STOP" to any text message or by contacting us directly.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
OTR Fleetworx
2377 US-78, Moody, AL 35004
Phone: (205) 897-8183
Email: [email protected]